Utility Bill Clerk/Administrative Assistant

City of St Joseph; Davison (MI); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Notary Public after training

Job summary

The City of Davison is seeking a dependable Utility Billing Clerk & Administrative Assistant to join our team. This role blends utility billing, customer service, and municipal administration to support multiple departments.

The ideal candidate is organized, detail-oriented, and comfortable handling financial transactions and confidential information. A high school diploma and at least one year of office experience are preferred; experience in municipal billing is a plus.

Qualifications

• High school diploma or equivalent; minimum one year of office/administrative experience.
• Municipal, utility billing, or customer-service experience is a plus.
• Proficient with Microsoft Word, Excel; familiarity with BS&A is a plus.

Responsibilities

• Process water and sewer utility billing and maintain customer accounts.
• Provide friendly, professional customer service at the counter, by telephone, and by email.
• Receive and process utility, tax, permit, license, and other city payments.
• Provide administrative support to the Department of Public Works.
• Assist the Assessor and Treasurer with clerical tasks.
• Support boards and commissions with meeting materials and records.
• Become a Certified Notary Public after required training.
• Process incoming and outgoing mail and assist with City website updates.
• Provide backup support for other City offices and functions.
• Perform other related duties as assigned.

Skills

Detail-oriented

Organized

Customer service

Multitasking

Written and verbal communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

BS&A

Job description

The City of Davison is seeking a dependable, organized, and customer-service-focused individual to join our team as a Utility Billing Clerk & Administrative Assistant.

This is a varied position that combines utility billing, customer service, financial transactions, and general municipal administrative support. The successful candidate will interact with City residents and businesses while supporting several City departments and functions.

WHAT YOU’LL DO

• Process City water and sewer utility billing and maintain accurate customer accounts.
• Provide friendly and professional customer service at the counter, by telephone, and by email.
• Receive and process utility, tax, permit, license, and other City payments.
• Provide administrative support to the Department of Public Works.
• Assist the Assessor and Treasurer with clerical and administrative functions.
• Support City boards, committees, and commissions with meeting materials, records, and related tasks.
• Become a Certified Notary Public after required training.
• Process incoming and outgoing mail and assist with City website updates.
• Provide backup support for other City offices and functions.
• Perform other related duties as assigned.

The ideal candidate will be:

• Dependable and organized
• Detail-oriented and accurate
• Friendly and professional when working with the public
• Comfortable handling financial transactions and confidential information
• Able to manage multiple priorities and work independently
• Proficient with Microsoft Word, Excel and BS&A
• A strong written and verbal communicator

A high school diploma or equivalent and at least one year of office or administrative experience are preferred. Municipal, utility billing, or customer-service experience is a plus.