Municipal Training & Compliance Specialist

MaineGuide; Augusta (ME); Hybrid; USD 27,000 - 38,000; Full time

Benefits offered by this job

Paid holidays

Sick leave

Vacation leave

Health insurance

Dental insurance

Retirement plan

Gym reimbursement

Flexible Spending Accounts

Parental leave

Job summary

Join the Department of the Secretary of State in Augusta, Maine as a Municipal Training & Support Specialist. You will train municipal agents in motor vehicle registration procedures, conduct statewide workshops, and perform on-site reviews to ensure accurate and compliant operations.

Responsibilities include developing manuals, distributing updates, and presenting at events to support excellent public service.

Qualifications

• Five-year combination of education, training, and/or experience in the application of motor vehicle laws, rules, and regulations and in the conduct of training.
• Strong written and verbal communication skills are required.
• Ability to develop and deliver training programs and evaluate compliance.

Responsibilities

• Instruct, guide, and advise municipal officials on laws, rules, regulations, and procedures related to motor vehicle registrations to ensure agent performance meets established standards.
• Conduct workshops and refresher training programs statewide to train agents and maintain proficiency in registration procedures.
• Perform on-site visits to verify correct procedures, provide guidance, and assist with complex or unusual registration problems.
• Respond to inquiries from municipal officials and the public regarding registration and excise tax procedures.
• Prepare and distribute memos, newsletters, and updated guidelines to inform agents of changes in laws, rules, regulations, and procedures.
• Speak at workshops, seminars, and conventions to provide information and enhance public service.
• Conduct on-site reviews to evaluate agent performance, take corrective action, and recommend decertification when necessary.
• Evaluate procedures, identify program challenges, and recommend new or revised processes to improve program efficiency and operations.
• Prepare forms and reports to keep administrators informed of program activities and effectiveness.

Skills

Team collaboration

Communication skills

Adaptability

Problem solving

Attention to detail

Professionalism

Digital fluency

Process improvement

Motor vehicle procedures

Motor vehicle laws

Education

Five-year combination of education, training, and/or experience in motor vehicle laws and training

Tools

PowerPoint

Adobe

Job description

Join the Department of the Secretary of State in Augusta, Maine as a Municipal Training & Support Specialist. You will train municipal agents in motor vehicle registration procedures, conduct statewide workshops, and perform on-site reviews to ensure accurate and compliant operations.

Responsibilities include developing manuals, distributing updates, and presenting at events to support excellent public service.