Hybrid Secretary Associate – Hearings & Admin Support

MaineGuide; Augusta, Northern (ME, KY); Hybrid; USD 26.000 - 38.000; Vollzeit

Benefits dieser Stelle

13 paid holidays

12 days sick leave

3+ weeks vacation leave annually

Health Insurance Coverage

Zusammenfassung

Department of the Secretary of State in Augusta, Maine, is seeking a detail-oriented Secretary Associate to provide crucial administrative support within the Bureau of Motor Vehicle. You will manage case files, communications with internal and external stakeholders, and assist hearing officers while maintaining confidentiality and state policy compliance.

The role emphasizes customer service excellence, high-volume readiness, and collaboration within a team.

Qualifikationen

• Training, education, or experience in office and administrative support demonstrating ability to apply principles and practices of office processes.
• Ability to use independent judgment, initiative, and discretion to make determinations on varied matters.
• Applicants must be authorized to work in the United States.

Aufgaben

• Serve as a liaison to the public, law enforcement, and law offices, using discretion when sharing information.
• Respond to inquiries via phone, email, and in person regarding the hearing process and division rules.
• Assist hearing officers by preparing case files, scheduling hearings, transcribing decisions, and managing hearing recordings.
• Process daily mail and manage hearing continuance requests and stays of suspension.
• Utilize Microsoft Office Suite, Adobe Pro, Zoom, and other relevant software effectively.

Kenntnisse

Customer Service

High Volume Readiness

Team Collaboration

Adaptability

Attention to Detail

Clear Communication

Problem-Solving

Professionalism

Ausbildung

Associate degree or higher preferred

Tools

Microsoft Office Suite

Adobe Pro

Zoom

OneDrive

ShareFile

Jobbeschreibung

Department of the Secretary of State in Augusta, Maine, is seeking a detail-oriented Secretary Associate to provide crucial administrative support within the Bureau of Motor Vehicle. You will manage case files, communications with internal and external stakeholders, and assist hearing officers while maintaining confidentiality and state policy compliance.

The role emphasizes customer service excellence, high-volume readiness, and collaboration within a team.