Municipal Office Assistant: Elections & Permits

Town of Shrewsbury, Massachusetts; Shrewsbury (MA); On-site; USD 53,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Public pension

Vacation and sick leave

Professional development

Employee Assistance Program

Paid Family & Medical Leave

Job summary

The Town of Shrewsbury, Massachusetts is seeking an organized Office Assistant to join the Town Clerk’s Office. This role serves as a frontline contact for residents and handles administrative tasks, licensing and permit issuance, and vital records management in support of elections and town operations.

Hours are 37.5 per week, with varied shifts to cover elections and meetings. The position offers a competitive annual salary in the hiring range and a comprehensive benefits package as described

Qualifications

• High School Diploma with administrative training and 1+ years of responsible administrative experience.
• Excellent written and verbal communication with residents and staff.
• Strong organizational and time-management skills with attention to detail.
• Ability to work independently and prioritize competing demands.
• Fluent with standard office software and databases.
• Knowledge of municipal operations and records procedures.

Responsibilities

• Serves as a primary point of contact for residents and officials, responding to inquiries, researching public records/bylaws, certifying official documents, and managing department web content.
• Facilitates election procedures, voter registration, nomination papers, and voter rolls within the state database, while supporting Town Meetings and the annual town census.
• Processes and maintains vital records (birth, death, marriage) and issues licenses, permits, and certificates.
• Collects and reconciles municipal fees, processes payroll and accounts payable, and maintains official town records and databases.
• Receives and logs applications for planning and zoning boards, posts meeting notices, and prepares reports for state and town.
• Processes payroll for department personnel and election workers, and manages accounts payable.

Skills

Communication skills

Organizational skills

Time management

Independent work

Digital record-keeping

Education

High School Diploma

Job description

The Town of Shrewsbury, Massachusetts is seeking an organized Office Assistant to join the Town Clerk’s Office. This role serves as a frontline contact for residents and handles administrative tasks, licensing and permit issuance, and vital records management in support of elections and town operations.

Hours are 37.5 per week, with varied shifts to cover elections and meetings. The position offers a competitive annual salary in the hiring range and a comprehensive benefits package as described