Administrative Assistant

Shrewsbury Ma; Shrewsbury (MA); On-site; USD 56,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Public pension system

Generous paid time off

Professional development opportunities

Employee Assistance Program

Paid Family & Medical Leave

Job summary

The Town of Shrewsbury is seeking an energetic Administrative Assistant to support the Recreation Department at 835 Main Street, Shrewsbury, MA 01545. You will handle program registrations, facility permits, payroll, accounts payable, and clerical support in a busy municipal office.

We offer comprehensive benefits, including health insurance, pension, ample PTO, professional development, and paid family leave.

Qualifications

• Associate’s degree in Business Administration or related field with 3 years of administrative experience including hands-on bookkeeping and payroll management.
• Experience in municipal or local government setting preferred.
• Strong organization, record-keeping, and confidential file management skills.
• Proficiency in Microsoft Office, Google Suite, and Canva; Munis and recreation software a plus.
• Maintain accurate financial records and draft clear, professional written communications.
• Knowledge of town government, municipal procedures, and public works rules.

Responsibilities

• Serve as the primary administrative point of contact for front-line public assistance and permitting.
• Manage program registrations, facilities/permitting, and bi-weekly payroll; handle AP and invoices.
• Design program materials, update the Town website/social media, and coordinate seasonal guides.
• Assist with bid procurement documents and provide agenda/minute support for Town boards.
• Maintain databases, generate usage/sales reports, and support special events or facility ops.

Job description

Job Opportunities

Welcome to our job posting board! Any positions available with the Town of Shrewsbury will be posted here for reference. You can subscribe to job posting notifications to be automatically alerted to our latest career opportunities by clicking on the NotityMe button.

In the Town of Shrewsbury, we believe that diversity, equity, inclusion, and belonging are the cornerstones of a vibrant and forward-thinking community. We are committed to fostering a workplace where every individual feels valued, respected, and empowered to bring their full, authentic selves to work each day. Our goal is to create an environment where diverse perspectives drive creativity, growth, and innovation, enriching both our organization and the community we serve.

We proudly provide equal employment opportunities to all, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic. We encourage applications from individuals of all backgrounds and are dedicated to cultivating an inclusive culture that celebrates differences and champions equality.

Join us, and help us build a future that embraces everyone.

PLEASE NOTE: The Town of Shrewsbury does not have an electronic job application process (per se). We do allow applicants to download our job descriptions, and email their resumes for open and active positions ONLY. Interested applicants are NOT ENCOURAGED to submit unsolicited resumes. At this time the only permissible formats for resumes are .PDF, .DOC, and .DOCX.

Hiring Range: $56,341.49 to $59,790.04 Annually (DOQ)

Summary:

The Town of Shrewsbury is looking for an energetic, detail-loving Administrative Assistant to serve as the heart and hustle of our Recreation Department! Driven by our strategic goal to build a Thriving and Prosperous community through top-tier recreation, rich cultural experiences, and vibrant local connections, this role puts you right at the center of what makes Shrewsbury a premier place to live, play, and grow. If you love variety, thrive on solving puzzles, and want to be the friendly face behind our favorite town events, this is your backstage pass!

Sitting right at the heart of the action, you’ll keep departmental operations moving smoothly, managing program registrations, facility permitting, bi-weekly payroll, accounts payable, and essential meeting support for Town boards. Working alongside dynamic municipal teams, you’ll gain hands‑on experience across local government administration, financial reconciliation, and public relations. It’s an exceptional foundation for ongoing professional development, allowing you to level up your project management skills while seeing your daily work turn into direct, meaningful impacts and real smiles across the community!

What You’ll Do:

• Serve as the primary administrative point of contact, providing front‑line public assistance, issuing facility and field permits, managing program registrations, and maintaining key usage schedules.
• Handle accounts payable, process weekly payroll, manage purchasing cards, issue invoices, deposit receipts, and reconcile accounts with the Finance Department.
• Design program visual materials, update the Town website and social media, coordinate seasonal guides, and manage public notices.
• Assist with bid procurement documents, compile public notices, and provide administrative support to Town boards and commissions (including agenda preparation and minute‑taking).
• Maintain departmental databases, generate usage and sales reports, and assist with special events or facility operations as needed.

What You Bring:

• Associate’s degree in Business Administration or a related field and 3 years of administrative experience including hands‑on bookkeeping and payroll management or an equivalent combination of education and experience. Prior experience working in a municipal or local government setting is preferred.
• Ability to execute daily office operations using strong organization, record‑keeping, and confidential file management skills.
• Demonstrate proficiency in Microsoft Office, Google Suite, and Canva. Experience with Munis and recreation software is a plus.
• Maintain accurate financial records and draft clear, professional written communications.
• Knowledge of town government, municipal procedures, and public works rules and regulations.
• Deliver exceptional customer service, interacting tactfully with the public, municipal departments, and government bodies.
• Ability to work independently, manage competing priorities, and apply strong analytical skills to resolve daily operational tasks.

The Administrative Assistant works closely with the terrific team in the Recreation Department at 835 Main Street, Shrewsbury, MA 01545 in a busy office setting with regular interruptions to respond to requests for information. Standard work hours are Monday, Wednesday, and Thursday from 8:00 AM to 4:30 PM; Tuesday from 8:00 AM to 6:30 PM; and Friday from 8:00 AM to 12:00 PM. The Administrative Assistant attends monthly evening meetings as needed. The Town of Shrewsbury offers a comprehensive benefits package featuring health insurance, a public pension system, generous paid time off, professional development opportunities, and an extensive Employee Assistance Program. Additionally, Shrewsbury is one of the first municipalities in the Commonwealth to provide Paid Family & Medical Leave.