Municipal Collections Specialist

City of Buffalo; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

The City of Buffalo seeks an entry- to mid-level collection assistant to help manage delinquent accounts, process payments, and support revenue accounting. The role requires frequent public contact and adherence to city policies. Immediate supervision is from the Department Head or designee, with potential to supervise clerical staff.

Typical duties include information investigations, preparing financial statements, and assisting in legal processes related to collections and settlements.

Qualifications

• Associate's Degree + 1 year full-time credit/collection experience.
• High School diploma + 3 years full-time credit/collection experience.
• Equivalent combination of education and experience as defined by (A) and (B).
• Verifiable part-time experience will be pro-rated to meet full-time requirements.

Responsibilities

• Investigates residence, employment, earnings, assets, and property ownership for delinquent accounts.
• Makes field checks with employers, residences, and businesses to verify information.
• Prepares financial statements and reports on debts and related city charges.
• Receives, receipts and deposits all monies for delinquent accounts.
• Prepares and maintains files, reports and correspondence; may testify in court.

Skills

Credit collections

Financial records

Public relations

Training & supervision

Oral/written instructions

Attention to detail

Laws & regulations

Education

Associate's Degree

High School Diploma

Equivalent combination

Job description

The City of Buffalo seeks an entry- to mid-level collection assistant to help manage delinquent accounts, process payments, and support revenue accounting. The role requires frequent public contact and adherence to city policies. Immediate supervision is from the Department Head or designee, with potential to supervise clerical staff.

Typical duties include information investigations, preparing financial statements, and assisting in legal processes related to collections and settlements.