Collections Manager - Lead City Finance Team (Hybrid)

City of Cambridge; Cambridge (MA); Hybrid; USD 107,743 - 127,097; Full time

Benefits offered by this job

Competitive health, dental, and vision insurance

Vacation and Sick leave

3 Personal Days

14 Paid Holidays

Management Allowance of $2700/year

City employee commuter benefits

Job summary

A local government agency in Cambridge, MA, is seeking a Collections Manager to oversee the Revenue Collections Office. This role requires strong leadership and customer service skills, along with a Bachelor's degree in Accounting, Business, or Finance. The ideal candidate will have experience in municipal finance and be proficient in MUNIS software. Competitive salary and benefits package offered, including health insurance and personal days.

Qualifications

• Five years of demonstrated successful management experience in a municipal setting.
• Working knowledge of applicable municipal finance laws and Massachusetts Department of Revenue regulations.

Responsibilities

• Oversee the Revenue Collections Office and supervise a team of eight.
• Ensure exceptional customer service is provided to all taxpayers.
• Manage billing and collection for real estate and personal property taxes.

Skills

Leadership

Organizational skills

Communication skills

Customer service

Detail oriented

Education

Bachelor’s Degree in Accounting, Business, or Finance

MCTA Certification

Tools

MUNIS Software

Microsoft Office Suite

Job description

A local government agency in Cambridge, MA, is seeking a Collections Manager to oversee the Revenue Collections Office. This role requires strong leadership and customer service skills, along with a Bachelor's degree in Accounting, Business, or Finance. The ideal candidate will have experience in municipal finance and be proficient in MUNIS software. Competitive salary and benefits package offered, including health insurance and personal days.