Multisite Regional Manager — Client & Ops Leader

Compass Group USA; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Job summary

Compass Group USA seeks a Resident Regional Manager to lead multiple accounts, strengthen client relationships, and ensure high-quality services across the portfolio. The role requires traveling up to 50% to support business needs and to oversee operations across locations.

The candidate will coach site leaders, manage talent, ensure safety and compliance, and drive growth through strategic planning and service excellence. A strong operations mindset is essential.

Qualifications

• Minimum 5 years of leadership experience in service/operational environments.
• Experience managing multiple locations and diverse teams.
• Strong understanding of KPIs, business continuity, and safety programs.

Responsibilities

• Manage multiple accounts and client relationships across the portfolio.
• Provide operational leadership and execution across sites.
• Coach and develop Site Managers and frontline leaders.
• Recruitment and talent management.
• Ensure compliance with safety standards and policies.
• Drive service excellence and business continuity.
• Strategic planning and problem solving to grow accounts.

Skills

Leadership

Client relationship

Communication

Travel up to 50%

Strategic planning

Coaching & development

Time management

Problem solving

Tools

Microsoft Office Suite

Business reporting tools

Job description

Compass Group USA seeks a Resident Regional Manager to lead multiple accounts, strengthen client relationships, and ensure high-quality services across the portfolio. The role requires traveling up to 50% to support business needs and to oversee operations across locations.

The candidate will coach site leaders, manage talent, ensure safety and compliance, and drive growth through strategic planning and service excellence. A strong operations mindset is essential.