Regional Director, Client Growth & Operations

Compass Group USA; Houston (TX); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical

Vision

Retirement Plan

Paid Time Off

Holiday Time Off

Employee Assistance Program

FSAs

Job summary

Compass Group USA's ESFM division seeks a seasoned senior account leader to manage a major client across regional sites and drive growth through new business development.

The role requires a strong client-relations presence, budgetary oversight, and the ability to lead teams in a fast-paced, performance-driven environment. You will influence stakeholders, maintain high client satisfaction, and mentor staff while delivering operational excellence.

Qualifications

• Bachelor’s Degree required.
• 7+ years of experience.
• Able to speak clearly and listen attentively to staff, peers, supervisors, guests and client.
• Computer skills with a working knowledge of Microsoft Word, Excel and PowerPoint.
• Strong track record of client or customer satisfaction.
• Strong analytical skills.
• Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment.

Responsibilities

• Demonstrates strong business presence and client influencing skills.
• Monitors client satisfaction and customer relations to ensure operation solutions meet the client needs.
• Manages a budget with significant financial responsibility.
• Demonstrates operational excellence through application of acquired knowledge, team management, and presentation and communication skills.
• Performs people management and ensures succession plans are in place.
• Performs other duties as assigned.

Skills

Client relations

Communication skills

Analytical skills

Budget/P&L management

Leadership

Education

Bachelor’s Degree

Tools

Microsoft Word

Excel

PowerPoint

Job description

Compass Group USA's ESFM division seeks a seasoned senior account leader to manage a major client across regional sites and drive growth through new business development.

The role requires a strong client-relations presence, budgetary oversight, and the ability to lead teams in a fast-paced, performance-driven environment. You will influence stakeholders, maintain high client satisfaction, and mentor staff while delivering operational excellence.