Multisite Practice Assistant II (Float)

Beth Israel Lahey Health; Haverhill (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking an hourly Patient Access/Administrative Specialist to support multiple offices including Haverhill, Methuen, Andover, Salem NH, Seabrook NH, Newburyport and Amesbury.

The role involves greeting patients, checking in, scheduling, collecting co-pays, and ensuring smooth patient flow. It may include billing-related tasks and serving as a liaison between patients and staff. A High School diploma or GED and 1–3 years of related experience are required.

Qualifications

• High School diploma or GED required.
• 1-3 years related work experience required.
• Experience with computer systems including web-based applications and MS Office (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Greets patients and visitors with courtesy and privacy, and serves as a central communication source.
• Performs check in/registration, scheduling, and verifies demographic and fiscal data.
• Monitors patient flow, facilitates timely access, and liaises between patients and staff.
• May perform check-out, follow-up scheduling, and provide patient education materials.
• Level II responsibilities include supporting billing, researching information requests, and leading in manager's absence.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Beth Israel Lahey Health is seeking an hourly Patient Access/Administrative Specialist to support multiple offices including Haverhill, Methuen, Andover, Salem NH, Seabrook NH, Newburyport and Amesbury.

The role involves greeting patients, checking in, scheduling, collecting co-pays, and ensuring smooth patient flow. It may include billing-related tasks and serving as a liaison between patients and staff. A High School diploma or GED and 1–3 years of related experience are required.