Multisite Medical Office Assistant (Float)

University Orthopedics; East Providence (RI); On-site; USD 23,000 - 36,000; Full time

Job summary

University Orthopedics is seeking an Administrative Office Assistant (Float) to support multiple physician offices across our locations. The role requires exceptional people skills and the ability to adapt to varying hours and sites while maintaining a professional and friendly demeanor.

You will provide float coverage at front desk, schedule appointments, tests, referrals and surgeries, verify insurance benefits, collect co-pays, and ensure accurate patient information and paperwork for

Qualifications

• High School education or equivalent.
• Prior medical office experience preferred.
• Ability to travel to all UOI sites.
• Proficient in Microsoft Office and Outlook.
• Strong organizational and multitasking abilities.
• Professional, pleasant demeanor with excellent telephone etiquette.
• Detail oriented with a team attitude.
• Excellent interpersonal communication.

Responsibilities

• Provide float coverage for various physician offices.
• Schedule follow-up appointments, tests, referrals, and surgeries.
• Provide float coverage for front desk and secretarial duties.
• Answer and return phone calls; communicate with insurance companies.
• Coordinate scheduling, preoperative testing, and education for patients.
• Register patients and update demographics.
• Ensure all paperwork is completed before scheduling procedures.
• Provide correct codes and patient information to OR booking offices.
• Coordinate number and length of cases per OR session.
• Assist in scheduling, check insurance benefits, and collect co-pays.
• Sort mail/faxes and direct to appropriate sources.
• Answer and triage patient phone calls.
• Additional duties as assigned by the Manager.

Skills

Interpersonal skills

Telephone etiquette

Team player

Attention to detail

Professional demeanor

Education

High School diploma or equivalent

Tools

Microsoft Office

Outlook

Job description

University Orthopedics is seeking an Administrative Office Assistant (Float) to support multiple physician offices across our locations. The role requires exceptional people skills and the ability to adapt to varying hours and sites while maintaining a professional and friendly demeanor.

You will provide float coverage at front desk, schedule appointments, tests, referrals and surgeries, verify insurance benefits, collect co-pays, and ensure accurate patient information and paperwork for