Multisite Leasing Specialist — Growth & Benefits

AvalonBay Communities; Cambridge (MA); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid vacation and holidays

Exclusive team member housing discount

Job summary

Vivmark Residential is seeking a Leasing Consultant to drive tenant acquisition across assigned properties in the Cambridge area. You will promote the brand, present the communities, and coordinate in-person tours based on occupancy and revenue goals.

The role requires sales and customer service experience, strong English communication, ability to work weekends, and reliable transportation. You’ll use CRM to manage leads, complete leasing documents, and support events and marketing efforts.

Qualifications

• Sales and customer service experience preferred.
• High School diploma or equivalent.
• Valid driver’s license and reliable transportation if operating a vehicle.
• Computer literacy and effective communication in English.
• Knowledge of federal/state apartment housing laws.
• Availability to work weekends and flexible hours.
• Own smartphone for certain duties.

Responsibilities

• Promotes Vivmark Residential's brand.
• Coordinates onsite presence at properties based on occupancy/revenue goals.
• Manages leads and customer experience using CRM across communities.
• Completes CRM tasks within required timeframes.
• Promotes communities based on residents' needs.
• Manages tour schedules.
• Inspects tour paths daily.
• Employs selling techniques to close sales.
• Cross-sells within and across sister communities.
• Maintains knowledge of community details.
• Supports marketing efforts.
• Monitors community trends for occupancy needs.
• Provides leadership to Leasing Consultants.
• Assists residents with payments and ledger inquiries.
• Communicates with service/office teams and residents.
• Coordinates resident events; may occur evenings/weekends.
• Prepares leasing documents accurately.
• Verifies move-in files.
• Completes required training timely.
• Complies with housing laws and landlord/tenant regulations.
• Represents the company professionally.

Skills

Sales experience

Customer service

English proficiency

Flexible schedule

Smartphone usage

Education

High School diploma or equivalent

Tools

CRM software

Job description

Vivmark Residential is seeking a Leasing Consultant to drive tenant acquisition across assigned properties in the Cambridge area. You will promote the brand, present the communities, and coordinate in-person tours based on occupancy and revenue goals.

The role requires sales and customer service experience, strong English communication, ability to work weekends, and reliable transportation. You’ll use CRM to manage leads, complete leasing documents, and support events and marketing efforts.