Mental Health Front Office Specialist

Geode Health Inc.; Columbus (GA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Flexible schedule

In-person and virtual patient visits

Comprehensive admin support

Medical, dental and vision benefits

Matching 401k plan

Job summary

Geode Health is hiring a Practice Assistant for our Columbus, GA office to serve as the first point of contact for patients. This multi-skilled role supports both administrative and clinical operations, ensuring smooth front-office workflows and an excellent patient experience.

Ideal candidates have 1+ year of medical office experience, strong communication, and time management skills. We offer flexible scheduling, in-person and virtual visits, and comprehensive benefits.

Qualifications

• 1+ year of medical office or healthcare experience preferred.
• Mental health or outpatient clinical experience preferred.
• Excellent communication, customer service, and computer skills.
• Comfort and ease answering the phone – you will serve our existing patient population.
• A self-starter, go-getter.
• You excel at time management.
• Comfortable learning new technology platforms/systems.
• Associate or bachelor’s degree preferred.

Responsibilities

• Provide a welcoming first point of contact for patients and deliver exceptional customer service.
• Manage daily schedules, appointment confirmations, cancellations, and waitlists.
• Coordinate patient intake, referrals, authorizations, forms, and follow-up needs.
• Support communication between patients, providers, and the practice team and maintain accurate patient records.
• Assist with administrative needs to keep the office running efficiently and support clinical workflows.

Skills

Customer service

Time management

Communication

Healthcare teamwork

Education

Associate or bachelor's degree preferred

Tools

Athena EMR

Job description

Geode Health is hiring a Practice Assistant for our Columbus, GA office to serve as the first point of contact for patients. This multi-skilled role supports both administrative and clinical operations, ensuring smooth front-office workflows and an excellent patient experience.

Ideal candidates have 1+ year of medical office experience, strong communication, and time management skills. We offer flexible scheduling, in-person and virtual visits, and comprehensive benefits.