Multisite Facilities & Service Coordinator

EMCOR Group, Inc.; Norristown (Montgomery County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

A facilities management company in Montgomery County, Norristown, is seeking a Facilities Coordinator to manage customer relationships and ensure service delivery. The ideal candidate will have a BA/BS degree and experience in customer service, demonstrating strong communication skills. This full-time role includes responding to inquiries, managing work orders, and resolving service issues, along with supporting various facility services.

Qualifications

• 2-3 years experience in a high volume, fast-paced customer service role.
• SIMA certified, NALP certified, or horticultural degree preferred.
• Professional, friendly demeanor with a customer-oriented attitude.

Responsibilities

• Acts as the first point of contact for customers and suppliers.
• Documents all communications and issues in the work order system.
• Manages recurring services and customer requests.

Skills

Microsoft Excel

Communication skills

Customer Relationship Management (CRM)

Bilingual in Spanish/English

Education

BA/BS from an accredited college or university

Tools

Work order management system

Job description

A facilities management company in Montgomery County, Norristown, is seeking a Facilities Coordinator to manage customer relationships and ensure service delivery. The ideal candidate will have a BA/BS degree and experience in customer service, demonstrating strong communication skills. This full-time role includes responding to inquiries, managing work orders, and resolving service issues, along with supporting various facility services.