Multisite Airport Operations Leader

United States 2 Avis Budget Car Rental LLC; Cleveland (OH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) matching

Employee discounts on Avis/Budget cars

Training program

Employee assistance program

Job summary

Avis Budget Group is seeking a results-driven leader to oversee rental operations at multiple airport locations. You will manage staff schedules, ensure excellent customer service, and support budget planning and HR policy implementation across sites.

The role requires a BA/BS, 1+ years in leadership, and strong analytical and communication skills to drive performance in a fast-paced environment. Travel is expected.

Qualifications

• BA/BS degree required or equivalent.
• Leadership and management experience (1+ years) essential.
• Experience in car/truck rental, HR, training, customer service or operations a plus.

Responsibilities

• Manage activities for multiple airport locations serving customers at the rental counter.
• Plan staffing schedules and oversee exempt and nonexempt staff.
• Address customer complaints promptly and effectively.
• Provide statistical information related to transactions and revenue projects.
• Assist in annual budget preparation and monitor gasoline pricing.
• Implement HR policies across locations.

Skills

Leadership

Management

Customer service

Analytical skills

Communication

Time management

Multi-tasking

Problem solving

Travel willingness

Education

BA/BS degree

Tools

MS Office

BART

O2

Job description

Avis Budget Group is seeking a results-driven leader to oversee rental operations at multiple airport locations. You will manage staff schedules, ensure excellent customer service, and support budget planning and HR policy implementation across sites.

The role requires a BA/BS, 1+ years in leadership, and strong analytical and communication skills to drive performance in a fast-paced environment. Travel is expected.