Multiservice Emergency Dispatcher: Police, Fire & EMS

Regional 911 Intake Solutions; Glenville (PA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Retirement benefits

Paid leave

Job summary

Regional 911 Intake Solutions currently seeks Police/Fire/EMS Dispatchers to support Codorus in Pennsylvania. This role involves processing calls, coordinating multiple emergency services, and ensuring accurate incident details are relayed to field units.

Ideal candidates will have a high school diploma, cross-training opportunities, and credentials as needed by the assigning agency. Duties include monitoring radios, routing units, and maintaining records in a fast-paced environment.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.
• Applicants may need public safety credentials depending on assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Skills

Clear communication

Multitasking

Public safety awareness

Education

High school diploma

Job description

Regional 911 Intake Solutions currently seeks Police/Fire/EMS Dispatchers to support Codorus in Pennsylvania. This role involves processing calls, coordinating multiple emergency services, and ensuring accurate incident details are relayed to field units.

Ideal candidates will have a high school diploma, cross-training opportunities, and credentials as needed by the assigning agency. Duties include monitoring radios, routing units, and maintaining records in a fast-paced environment.