Multiservice 911 Dispatcher — Police/Fire/EMS

Regional 911 Intake Solutions; Toms River (NJ); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers for Ocean, NJ. The role processes calls and coordinates radio assignments across police, fire, and EMS in a combined communications environment.

Applicants should understand different response procedures, priorities, and be able to communicate clearly, verify details, and dispatch appropriate units while maintaining incident records and interagency coordination.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.
• Applicants may need public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch credentials depending on the assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Skills

Clear communication

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions is seeking Police/Fire/EMS Dispatchers for Ocean, NJ. The role processes calls and coordinates radio assignments across police, fire, and EMS in a combined communications environment.

Applicants should understand different response procedures, priorities, and be able to communicate clearly, verify details, and dispatch appropriate units while maintaining incident records and interagency coordination.