Multiservice Emergency Dispatcher (Police/Fire/EMS)

Regional 911 Intake Solutions; McIntosh (AL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid leave

Education resources

Job summary

Regional 911 Intake Solutions seeks qualified Emergency Dispatcher to coordinate police, fire, rescue and medical responses. In a combined communications environment, you will process calls, verify incident details, and dispatch units according to established plans.

The role requires understanding different procedures and effective interagency coordination. Applicants may be required to complete background checks and obtain credentials for specific assignments; training and certifications are

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Public safety credentials may be required for certain assignments.
• Completion of required background investigations and assessments.
• Additional certifications must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Job description

Regional 911 Intake Solutions seeks qualified Emergency Dispatcher to coordinate police, fire, rescue and medical responses. In a combined communications environment, you will process calls, verify incident details, and dispatch units according to established plans.

The role requires understanding different procedures and effective interagency coordination. Applicants may be required to complete background checks and obtain credentials for specific assignments; training and certifications are