Multiservice Emergency Dispatcher: Police, Fire & EMS

Regional 911 Intake Solutions; Edgemont Park (MI); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Retirement benefits

Paid leave

Education resources

Shift differentials

Certification incentives

Job summary

Regional 911 Intake Solutions seeks Police/Fire/EMS Dispatchers to coordinate emergency responses for multiple agencies in a fast-paced, multi-discipline environment in Edgemont. Dispatchers process calls, verify details, and assign units while maintaining clear communications with responders.

The role requires a high school diploma or equivalent, strong prioritization and communication skills, and the ability to work shifts including nights and weekends.

Qualifications

• Clear and concise communication with callers and responders.
• Ability to prioritize and coordinate multiple incidents simultaneously.
• Willingness to obtain required public safety credentials as assigned.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Skills

Clear communication

Calm under pressure

Multitasking

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions seeks Police/Fire/EMS Dispatchers to coordinate emergency responses for multiple agencies in a fast-paced, multi-discipline environment in Edgemont. Dispatchers process calls, verify details, and assign units while maintaining clear communications with responders.

The role requires a high school diploma or equivalent, strong prioritization and communication skills, and the ability to work shifts including nights and weekends.