Multiroute Delivery & Customer Service Specialist

UniFirst Careers; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Profit sharing

Paid time off

Employee discounts

Tuition reimbursement

Job summary

UniFirst is seeking a Route Coverage Specialist to step in on delivery routes when Route Service Representatives are unavailable. You will learn multiple routes, load and deliver clean garments and related products, and uphold service standards to ensure customer satisfaction on every stop.

This role rewards proactive, safety-conscious team players who can adapt to changing routes, communicate clearly with customers, assist with route support and inventory checks, and collaborate with service

Qualifications

• High school diploma, GED, or military service required.
• Must be at least 21 years old with a valid driver's license, a clean driving record, and reliable transportation.
• Strong customer service skills and prior experience in customer service, route sales, or delivery is a plus.

Responsibilities

• Develop proficiency across multiple routes to provide top-tier service.
• Deliver garments and products to customers along established routes.
• Provide excellent customer service and maintain customer relationships.
• Resolve customer requests independently and ensure satisfaction.
• Accurately manage invoices, conduct inventory audits, and maintain vehicle safety.
• Follow traffic laws and company policies to ensure safety.

Skills

Time management

Adaptability

Customer-centric mindset

Collaboration

Tech-savvy

Driver’s license

Safety conscious

Education

High school diploma, GED, or military service

Job description

UniFirst is seeking a Route Coverage Specialist to step in on delivery routes when Route Service Representatives are unavailable. You will learn multiple routes, load and deliver clean garments and related products, and uphold service standards to ensure customer satisfaction on every stop.

This role rewards proactive, safety-conscious team players who can adapt to changing routes, communicate clearly with customers, assist with route support and inventory checks, and collaborate with service