Multilingual Growth‑Oriented Assistant Store Manager

O'Reilly Auto Parts

Mundelein (IL)

On-site

USD 21,000 - 28,000

Full time

7 days ago

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Benefits offered by this job

Paid Time Off

401k

Medical Insurance

Dental Insurance

Vision Insurance

Stock Purchase Plan

Career Growth

Tuition Assistance

Job summary

O’Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in driving sales, exceptional customer service, store appearance, and operational efficiency. The role involves leading the store team, supervising service, and ensuring smooth staffing during peak hours and shifts.

Bilingual candidates are encouraged to apply, with opportunities for career growth and a comprehensive benefits package.

Qualifications

Required: Sales Specialist Training, Assistant Manager Certification and RSS Certification
Desired: Certified Parts Professional Certification; ASE Certification
Fluency in multiple languages (Spanish is highly desired)

Responsibilities

Lead the store team in providing excellent customer service to retail and professional customers.
Supervise customer service levels at the retail showroom and ensure staff execute service programs.
Ensure adequate staffing at peak hours and support coaching/mentoring of team members.
Assist in hiring by screening candidates and conducting interviews.
Communicate according to company policies and manage store operations during shifts.
Oversee buy online/ship to store, transfers, and order processing to customer destinations.
Ensure returns, refunds, and invoicing are processed accurately and efficiently.
Perform opening/closing duties, secure money, and maintain store safety and appearance.