Multilingual Field Training Specialist - Retail L&D Pro

H Mart; Lyndhurst (NJ); Hybride; USD 67 000 - 85 000; Plein temps

Avantages offerts par ce poste

Health, Dental & Vision insurance

Employee Assistance Program (EAP)

401(k) with match

Life Insurance & AD&D

Paid time off

Paid Holidays

Company provided lunch

Travel opportunities

FSA (optional)

Know Your Rights notice

Résumé du poste

H Mart Headquarters in Lyndhurst, NJ, is seeking an on-site Training Lead to deliver practical programs for store employees across locations. You will translate and localize manuals, adapt safety guidelines, and guide e-learning modules while traveling to various store sites.

The role requires fluent English and Korean, with Spanish as a valued plus. Prior L&D experience in retail, strong coaching skills, and MS Office proficiency are essential.

Qualifications

• Bachelor's Degree in Human Resources, Education, Business Administration, or a related field.
• Fluency or high proficiency in English and Korean (written and verbal) is strongly preferred (+Spanish is Huge Plus).
• Prior L&D, corporate training, or supervisory experience in retail/supermarket/grocery industry.
• Experience establishing internal trainer programs to empower store managers as training champions.
• Willingness to travel frequently to store locations (valid driver's license required).
• Strong presentation and on-the-floor coaching skills, with ILT and virtual delivery experience.
• Excellent relationship-building with store employees, supervisors, and corporate stakeholders.
• Proficiency in MS Office and basic familiarity with AI tools.
• Health, Dental & Vision insurance / EAP; 401(k) match; Life Insurance and AD&D; Travel benefits; PTO & Holidays.

Responsabilités

• Lead, deliver, and facilitate on-site training for retail store employees and front-line staff across H Mart locations.
• Conduct high-impact training in English and Korean; Spanish is a plus where appropriate.
• Translate, localize, and adapt training materials between English and Korean, and Spanish as needed.
• Deploy diverse learning methodologies: hands-on coaching, job shadowing, e-learning guidance.
• Collaborate with store managers and regional leadership to identify skill gaps and implement tailored training solutions.

Connaissances

Fluency English (written & verbal)

Fluency Korean (written & verbal)

Spanish language capability

Travel frequently to store locations

Presentation and coaching skills

MS Office proficiency

AI tools familiarity

Formation

Bachelor's Degree in HR, Education, Bus Admin, or related field

Outils

MS Office

AI tools familiarity

Description du poste

H MART - Headquarters | GSC
300 Chubb Ave
Lyndhurst, NJ 07071, USA

Description

Responsibilities but not limited to:

• Lead, deliver, and facilitate engaging, practical on-site training sessions directly for retail store employees and front-line staff across various H Mart locations
• Conduct high-impact training fluently in English and Korean to effectively connect with and support a diverse, multicultural store workforce; Spanish-language delivery is a valued additional capability
• Translate, localize, and adapt corporate training manuals, instructional materials, safety guidelines, and SOPs between English and Korean (and into Spanish where store demographics require it) to ensure clear understanding and flawless execution on the store floor
• Deploy diverse practical learning methodologies at the store level, including hands-on coaching, job shadowing, and guiding employees through e-learning/online training modules
• Collaborate with store managers and regional leadership to identify operational skill gaps and implement tailored training solutions that enhance store performance

Qualifications / Skills:

• Bachelor’s Degree in Human Resources, Education, Business Administration, or a related field
• Fluency or high proficiency in English and Korean (written and verbal) is strongly preferred (+Spanish is Huge Plus)
• Prior L&D, corporate training, or supervisory experience specifically within the retail, supermarket, or grocery industry
• Experience in establishing internal trainer programs to empower store managers and team leads as localized training champions
• Highly mobile and flexible; ability to travel frequently to various retail store locations for hands-on training (Valid driver's license required)
• Strong presentation and on-the-floor coaching skills, with proven experience in leading both Instructor-Led Training (ILT) and virtual setups when necessary
• Exceptional relationship-building skills to connect naturally with store employees, supervisors, and corporate stakeholders alike
• Proficiency in MS Office Suite and basic familiarity with AI tools to optimize training preparation and reporting
• Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy
• 401 (k) Retirement Plan with up to 5% match per company policy
• Life Insurance and AD&D (Accidental death & Dismemberment) per company policy
• BTA Insurance (Business Travel Accident Coverage)
• Company provided lunch
• Paid-time off (PTO) and Paid Holidays per company policy
• Celebration & Condolence Benefits per company policy
• Smart Card: Earn additional 4 points to the standard $1 = 1 point
• Holiday Gift certificates per company policy
• FSA (Flexible Spending Account) per company policy
• DCFSA (Dependent Child Care Spending Account) per company policy

Work Hours: Mon to Fri, 9:00 AM - 6:00 PM

Salary Range: $66,500 - $85,250

*Actual compensation will be determined based on relevant experience, qualifications, skills, and other job-related factors.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.