Multilingual CSR (IT/ES/EN) | Hybrid Growth

Donaldson Company; United States; Hybrid; USD 37,000 - 49,000; Full time

Benefits offered by this job

Permanent contract

Hybrid work model (3 days remote)

Shuttle bus to Terrassa office

Competitive salary with allowances

Structured onboarding (2 months on‑sit

Social benefits after one year

Free coffee & fruit

International and collaborative work

Job summary

Donaldson Company in Terrassa, Spain, is seeking a Customer Service Representative fluent in Italian, Spanish and English to join the Industrial Solutions Customer Service team. You will manage customer purchase orders, resolve inquiries, and support order entry with a strong focus on service quality.

This role offers a permanent contract, hybrid work (3 days remote), and onboarding on-site to start. Join a multinational team and contribute to Italy and Spain growth while leveraging MS Office

Qualifications

• Minimum 1 year of experience in order entry, customer service or administration.
• Strong communication, organizational, and multitasking skills.
• Team player with adaptability in a dynamic environment.
• Fluency in Italian, Spanish and English required.

Responsibilities

• Provide phone and online support to customers, and internal support to the Customer Service team.
• Handle and resolve customer inquiries and complaints, coordinating with internal departments as needed.
• Process information received via email and verbal communication accurately and efficiently.
• Perform order data entry ensuring systems are updated.

Skills

Order entry

Customer service

Administration

Communication

Language skills

MS Office

Outlook

Tools

MS Office

Outlook

Job description

Donaldson Company in Terrassa, Spain, is seeking a Customer Service Representative fluent in Italian, Spanish and English to join the Industrial Solutions Customer Service team. You will manage customer purchase orders, resolve inquiries, and support order entry with a strong focus on service quality.

This role offers a permanent contract, hybrid work (3 days remote), and onboarding on-site to start. Join a multinational team and contribute to Italy and Spain growth while leveraging MS Office