EMEA Customer Service Rep — Hybrid, English Pro

Donaldson Company; United States; Hybrid; USD 30,000 - 44,000; Full time

Benefits offered by this job

Hybrid work model

Shuttle bus

Health and pension benefits

Structured onboarding

Job summary

Donaldson Company in Terrassa (Barcelona area) is seeking a Customer Service Representative to join our Industrial Solutions Customer Service team. You will manage customer purchase orders, build strong relationships, and contribute to the growth of our EMEA business.

Advance English is required; strong MS Office and Outlook skills are expected. The role follows a hybrid schedule with 3 days remote per week, and includes a permanent contract with growth opportunities.

Qualifications

• Minimum 1 year of experience in order entry, customer service or administration.
• Strong communication and organizational skills.
• Fluent English is required for interactions with customers.

Responsibilities

• Provide phone and online support to customers and internal teams.
• Handle customer inquiries and complaints and coordinate with internal departments.
• Process emails and verbal information accurately and efficiently.
• Perform order data entry and keep systems up to date.

Skills

Advanced English

Communication

Multitasking

Team player

Adaptability

Tools

MS Office

Outlook

Job description

Donaldson Company in Terrassa (Barcelona area) is seeking a Customer Service Representative to join our Industrial Solutions Customer Service team. You will manage customer purchase orders, build strong relationships, and contribute to the growth of our EMEA business.

Advance English is required; strong MS Office and Outlook skills are expected. The role follows a hybrid schedule with 3 days remote per week, and includes a permanent contract with growth opportunities.