Multiline Phone Operator | Clear Communicator

Freestone Medical Center; Fairfield (TX); On-site; USD 34,440,000 - 52,349,000; Full time

Job summary

Freestone Medical Center seeks a Telephone Operator to manage high-volume calls and direct inquiries to the appropriate departments. The role uses a switchboard or multi-line system and requires accurate call logging with attention to detail.

The ideal candidate has a High School Diploma or equivalent and experience with MS Office or Google Workspace. Strong communication skills and confidentiality are essential for success in this position.

Qualifications

• High School Diploma or equivalent required.
• Working knowledge of office processes and equipment required.
• One year or more of experience operating high-volume multi-line phone systems preferred.
• MS Office and Google Office suite experience preferred.

Responsibilities

• Under supervision, manages incoming and outgoing phone calls and directs them to appropriate departments or individuals.
• Operates a switchboard or multi-line phone system and handles inquiries.
• Maintains accurate records of calls and may perform additional administrative duties as assigned.

Skills

Communication skills

Detail oriented

Confidentiality

Education

High School Diploma

Tools

MS Office

Google Workspace

Job description

Freestone Medical Center seeks a Telephone Operator to manage high-volume calls and direct inquiries to the appropriate departments. The role uses a switchboard or multi-line system and requires accurate call logging with attention to detail.

The ideal candidate has a High School Diploma or equivalent and experience with MS Office or Google Workspace. Strong communication skills and confidentiality are essential for success in this position.