Multifamily Training Leader & Onboarding Specialist

Brookfield Properties Multifamily LLC; North Bethesda (MD); On-site; USD 84,000 - 117,000; Full time

Benefits offered by this job

Full benefits package

Generous paid time off

401(k) with company match

Growth and advancement opportunities

Lucrative referral bonus program

Incredible associate rental discount

Job summary

Brookfield Properties Multifamily LLC is seeking a Learning Consultant to design and deliver impactful training across multifamily properties. You will manage training programs, support LMS administration, and coordinate onboarding for new acquisitions and openings.

The role requires expertise in property management systems, KPIs, and coaching, with hands‑on sessions at properties and virtual formats. Expect travel up to 50% to support needs.

Qualifications

• 3–4 years of in‑person and virtual training or instructional design in multifamily real estate, hospitality, or customer service.
• 3–4 years in multifamily property management, leasing, or operations.
• 1–2 years coaching managers, leasing agents, or sales to improve performance.
• 1–2 years developing training materials and standardizing learning processes.

Responsibilities

• Oversee training delivery: scheduling, registration, facilities, and varied formats (in‑person, virtual, self‑paced).
• Maintain training documentation, LMS enrollments, and training history reports.
• Support acquisitions and property openings with tailored onboarding and training.
• Collaborate with Instructional Designer to update training materials and learning processes.
• Build partnerships with regional leaders and property teams; conduct on‑site trainings as needed.
• Lead Week 2 onboarding for new Property Managers and track completion; travel up to 50%.

Skills

Training delivery

Stakeholder engagement

Coaching

Learning analytics

Education

Bachelor's degree in Training/HR/OD/ID/Business/Real Estate

Tools

CRM

PowerBI reporting

P2P

ServiceNow

LeaseTrack

MIQ

Job description

Brookfield Properties Multifamily LLC is seeking a Learning Consultant to design and deliver impactful training across multifamily properties. You will manage training programs, support LMS administration, and coordinate onboarding for new acquisitions and openings.

The role requires expertise in property management systems, KPIs, and coaching, with hands‑on sessions at properties and virtual formats. Expect travel up to 50% to support needs.