Multifamily Service Technician – On-Call Maintenance Pro

The Garrett Companies; West Des Moines (IA); On-site; USD 42,000 - 62,000; Full time

Job summary

The Garrett Companies in West Des Moines, IA, is seeking a dedicated Service Technician to join a high-performing maintenance team. You will perform prompt, quality upkeep, safety inspections, and timely repairs to exceed resident expectations.

Responsibilities include 24-hour service response, coordination with leasing, daily site inspections, and preventive maintenance across HVAC, plumbing, electrical, and structural systems. On-site role, local travel required.

Qualifications

• High School diploma or GED required.
• Minimum of one year working in multifamily maintenance required.
• Must provide own tools.
• Must have a valid driver’s license and transportation for local travel.
• Pass background check and drug screening.

Responsibilities

• Respond to service requests within 24 hours, prioritizing quality and resident satisfaction.
• Communicate effectively with residents to ensure understanding and resolution.
• Prepare units for move-in with leasing team per schedule and company standards.
• Inspect grounds and common areas daily; address cleanliness and safety.
• Assist in preventive maintenance across HVAC, plumbing, electrical, and structural systems.
• Support audits and inspections for city, fire, and safety reviews.
• Operate and maintain tools like power washers, blowers, scrubbers, and carpet cleaners.
• Participate in after-hours emergency maintenance rotation and be on-call as needed.

Skills

Organizational skills

Communication skills

Team collaboration

Customer service oriented

Problem solving

Education

High School diploma or GED

Tools

Own tools

Valid driver's license

Job description

The Garrett Companies in West Des Moines, IA, is seeking a dedicated Service Technician to join a high-performing maintenance team. You will perform prompt, quality upkeep, safety inspections, and timely repairs to exceed resident expectations.

Responsibilities include 24-hour service response, coordination with leasing, daily site inspections, and preventive maintenance across HVAC, plumbing, electrical, and structural systems. On-site role, local travel required.