Multifamily Maintenance & Operations Lead

Bridge Property Management; Woodbridge (VA); On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K match

Paid Time Off

Job summary

Bridge Property Management is seeking a Service Manager to lead maintenance operations across at least one apartment community, overseeing vendor relationships, supervising staff, and ensuring high‑quality service and move‑in readiness.

You will implement preventive maintenance programs, monitor safety compliance, manage budgets, and provide hands‑on troubleshooting for HVAC, plumbing, and electrical systems while fostering team development.

Qualifications

• Considerable experience (3-5+ years) in multifamily maintenance management.
• Advanced knowledge of HVAC, plumbing, electrical, carpentry, and building systems.
• EPA certification Type I, II, or Universal required; CPO preferred in some portfolios.

Responsibilities

• Lead and manage all maintenance operations across at least 1 apartment community ensuring consistent service standards and resident satisfaction.
• Supervise, schedule, and prioritize daily maintenance activities including service requests, preventative maintenance, make-readies, and emergency response across assigned properties.
• Manage and develop maintenance staff — set performance expectations, conduct coaching, and mentor team members to build technical capability and career readiness.
• Oversee vendor and contractor relationships — schedule third‑party work, negotiate service agreements, monitor quality, and ensure timely completion of repairs and replacements.
• Direct unit turn scheduling and execution to minimize vacancy days and ensure move‑in readiness meets company standards.
• Conduct routine site inspections across assigned communities to assess property condition, curb appeal, safety compliance, and overall maintenance quality.

Skills

Maintenance leadership

Technical troubleshooting

Resident/customer service

EPA certification

CPO preferred

Education

High School diploma or equivalent

Tools

Yardi/SmartRent

HVAC diagnostic tools

Blueprints reading

Job description

Bridge Property Management is seeking a Service Manager to lead maintenance operations across at least one apartment community, overseeing vendor relationships, supervising staff, and ensuring high‑quality service and move‑in readiness.

You will implement preventive maintenance programs, monitor safety compliance, manage budgets, and provide hands‑on troubleshooting for HVAC, plumbing, and electrical systems while fostering team development.