Multifamily Leasing Specialist — Tours, Inquiries & Applications

Rose-Associates; Town of Milton (NY); On-site; USD 29,000 - 33,000; Full time

Job summary

Rose Associates is seeking a personable Leasing Representative to join our multifamily team in the United States. You will be an initial point of contact for prospective residents, showcasing communities, explaining features, and guiding applicants through the leasing process from inquiry to move-in.

The role requires strong communication, organization, and a customer-focused approach. Responsibilities include property tours, handling inquiries, applications, screenings, and reporting to support

Qualifications

• Minimum one year leasing or sales experience, preferably multifamily real estate.
• Strong communication and interpersonal skills for rapport building.
• Customer-focused approach with ability to present properties confidently.
• Excellent organization and time management to handle multiple inquiries.
• Proficiency with Microsoft Office and property management platforms (iLuvLeasing, On-Site, Yardi).
• Knowledge of Fair Housing regulations and residential leasing practices.
• Ability to work independently and as part of a team.

Responsibilities

• Manage leasing process from inquiry to lease execution, including greetings and tours.
• Showcase apartments and community amenities to highlight value.
• Respond promptly to inquiries via in person, phone, and email.
• Guide applicants through the application process and collect docs.
• Coordinate background and credit screenings per policy.
• Maintain relationships with residents and support satisfaction.
• Prepare weekly/monthly leasing and sales reports and analyze traffic.
• Process rental payments and deposits per procedures.
• Stay informed on local market trends and pricing activity.

Skills

Leasing experience

Sales ability

Communication

Customer service

Organizational skills

MS Office

Yardi

Interpersonal skills

Education

High school diploma or equivalent

Real estate license or ability to obtain within 120 days

Bachelor's degree in Business/Marketing (plus)

Tools

iLuvLeasing

On-Site

Job description

Rose Associates is seeking a personable Leasing Representative to join our multifamily team in the United States. You will be an initial point of contact for prospective residents, showcasing communities, explaining features, and guiding applicants through the leasing process from inquiry to move-in.

The role requires strong communication, organization, and a customer-focused approach. Responsibilities include property tours, handling inquiries, applications, screenings, and reporting to support