Leasing Specialist - On-Site Growth in Multifamily

Rose Associates Inc.; New York (NY); On-site; USD 39,000 - 44,000; Full time

Job summary

Rose Associates Inc. seeks a Leasing Representative for its multifamily properties in New York City. The role is the first point of contact for prospective residents, conducting tours, presenting community value, processing applications, and guiding applicants through the leasing journey with professionalism and care.

The position emphasizes on-site presence, strong communication, and ability to collaborate with property teams to maintain resident satisfaction and efficient operations.

Qualifications

• High school diploma or equivalent; bachelor's degree in business, Marketing, or a related field is a plus.
• A minimum of 1 year of leasing or sales experience, preferably in multifamily residential properties.
• Strong communication and interpersonal skills.
• Proficiency in navigating computers and property management software, to include Microsoft Office, iLuvLeasing, On-Site, and Yardi.
• Knowledge of fair housing regulations and leasing practices.
• Valid NYS real estate license or ability to obtain one within the first 120 days of employment. All active license holders must register their license with Rose Associates upon hire.
• Work authorization (required).
• Must be able to work weekends (Saturdays and Sundays).

Responsibilities

• Manage all aspects of the leasing process, including conducting property tours, showcasing available units, effectively communicating the community's value, greeting clients, assessing needs, answering questions, and promptly responding to inquiries in-person, by phone, and via email, providing leasing information, scheduling appointments.
• Support potential residents through the application process, ensuring the gathering of necessary documents, conducting comprehensive background and credit checks according to company policies, and communicating application status and leasing decisions.
• Build positive relationships with prospective and current residents, along with the property management team, fostering a welcoming and professional atmosphere in the leasing office and ensuring efficient operations.
• Efficiently handle maintenance requests in collaboration with the on-site maintenance team, ensuring resident satisfaction, and communicate effectively with current residents regarding repairs, lease renewals, and any inquiries or concerns.
• Assist with completing weekly and monthly sales reports, including traffic analyses as assigned by the Leasing Manager or Community Manager.
• Receive deposits and rent money, recording transactions appropriately.
• Stay informed about local market trends and competitor offerings, providing feedback to management regarding challenges, ultimately contributing to the development and implementation of effective leasing and marketing strategies.
• Prepare and execute lease agreements in compliance with company policies, ensuring accurate and organized record-keeping of leasing documentation.
• Must be present on-site, with the ability to move throughout the building, ensuring effective communication with tenants, staff, vendors, and visitors.
• Ability to ascend and descend stairs and be comfortable with exposure to varying environmental climates and circumstances.
• Position may be required to perform duties outside their normal responsibilities as needed.
• Ability to perform the essential duties and responsibilities of the position in residential environments where domestic pets are routinely present. Employees are required to work in common areas, lobby areas, building offices, amenity spaces, and occupied residential apartments where pets may be present while carrying out the responsibilities of their position. Depending on the role, these responsibilities can include responding to resident requests and work orders; providing concierge and resident services; entering apartments; conducting inspections; performing maintenance, repairs, and other handyperson duties; managing building operations; supervising or coordinating building staff, vendors, and contractors; responding to emergencies; and performing other resident management and property-related responsibilities. The ability to perform the essential functions of the position in areas where domestic pets are present, including occupied residential apartments, is an essential require

Skills

Communication

Interpersonal skills

Sales/Leasing experience

Education

High school diploma or equivalent; bachelor's degree in business/marketing is a plus

Tools

Microsoft Office

iLuvLeasing

On-Site

Yardi

Job description

Rose Associates Inc. seeks a Leasing Representative for its multifamily properties in New York City. The role is the first point of contact for prospective residents, conducting tours, presenting community value, processing applications, and guiding applicants through the leasing journey with professionalism and care.

The position emphasizes on-site presence, strong communication, and ability to collaborate with property teams to maintain resident satisfaction and efficient operations.