Multifamily Leasing Pro: Drive Occupancy & Experience

Harbor Group Management Company

Miami (FL)

On-site

USD 36,000 - 52,000

Full time

6 days ago

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Benefits offered by this job

Competitive Salaries & Bonuses

Medical, Dental & Vision Plans

401(k) Plan with Employer MatchingCon.

Paid Time Off (PTO) & 10+ Paid Hampid

Paid Parental Leave

Paid Birthday Off (Multifamily)

Flexible Spending Accounts

Company-Paid Long-Term Disability

Company-Paid Life Insurance

Short-Term Disability

Health Savings Account with Employer C

Pre-Tax Commuter Benefit (Corporate)

Wellness Perks

FinFit Financial Wellness Program

Legal Resources

Employee Apartment Discount

Employee Referral Program

Employee Assistance Program

Tuition Reimbursement

Insta Pay Eligible

Volunteer & Community Service Opportun

Job summary

Harbor Group Management Company seeks a Leasing Specialist to drive occupancy and tenant satisfaction in a vibrant Miami community. You will show properties, qualify leads, process applications, and support the Property Manager to ensure strong financial performance.

The role requires excellent communication, organization, and a proactive, customer-service oriented approach in a fast-paced multifamily environment.

Qualifications

High School Diploma or equivalent.
Minimum one year of experience in leasing, sales, or customer service; property management experience preferred.
Proficient with Microsoft Office and Property Management software experience is a must.
Experience utilizing social media (Facebook, Instagram, etc.) is preferred.

Responsibilities

Greet prospective residents, conduct property tours, and showcase available apartments and amenities.
Qualify leads, process rental applications, run background and credit checks, and prepare lease documents.
Ensure units are move-in ready by inspecting them before occupancy and coordinating outstanding items with maintenance.
Execute lease agreements and move-in packages, ensuring a smooth onboarding process for new residents.
Design and implement short- and long-term marketing plans to generate traffic and maintain occupancy.
Promote the community via digital platforms such as Craigslist, Facebook, and email campaigns.
Coordinate resident referral programs, employer outreach, and participate in local networking efforts.
Maintain up-to-date knowledge of market conditions, competitor properties, rental rates, and trends.
Support resident retention through excellent customer service and timely response to questions, complaints, and maintenance needs.
Conduct follow-up communication with prospects and new residents to ensure satisfaction.
Participate in lease renewal efforts by preparing renewal documents, engaging with residents, and finalizing lease extensions.
Maintain accurate records of prospect and resident interactions using property management software.