Senior Community Manager - Lead Growth in Multifamily

Dream Live Prosper Communities; Memphis (TN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

PTO

Health/Dental/Vision/Life insurance

401(k) matching

Learning incentives

Volunteer Time Off

Well-being programs

Company events

Self-improvement tools

Making a difference

Job summary

Dream Live Prosper Communities is seeking a seasoned Community Manager to oversee multi-year multifamily property management, lead a team of leasing agents, and drive occupancy and financial performance. You will coordinate leasing, approvals, and marketing while partnering with the General Manager on strategic property initiatives.

The role requires strong communication, analytics, and change leadership, with a focus on resident satisfaction, rent collection, and on-site operational excellence.

Qualifications

• Strong background in multi-year multifamily property management.
• 3+ years of experience in managing multiple direct reports.
• Proven ability to drive positive results while embodying and promoting core values.
• Excellent verbal and written communication skills.
• Solid analytical skills, including working with income and financial statements.
• Demonstrated examples of change leadership and on-site project management responsibility.

Responsibilities

• Monitor leasing documents, data entry, and review renters' insurance, utility transfers, move-ins, and file checklists.
• Review and approve/decline applications, update Appfolio decisions, and execute all new leases.
• Maintain up-to-date marketing materials for available units, ensuring 95% occupancy.
• Assist with court appearances and handle notices.
• Review and provide feedback on leads, tours, and follow-up activities.
• Track leasing activity and provide detailed weekly, monthly, and quarterly performance data.
• Host monthly leasing meetings, including reviewing challenges, incentives, availability, and bonuses.
• Submit commissions for leasing agents by payroll cutoff dates.
• Onboard, train, and mentor new Leasing Agents.
• Review renewals and upcoming properties with the General Manager.
• Assist with property inspections and communication with single-family teams.
• Manage security deposit dispositions and attend required meetings.

Skills

Multifamily property management

Direct reports management

Verbal & written communication

Analytical skills

Change leadership

On-site project management

Tools

Appfolio

G Suite

Microsoft Office

Job description

Dream Live Prosper Communities is seeking a seasoned Community Manager to oversee multi-year multifamily property management, lead a team of leasing agents, and drive occupancy and financial performance. You will coordinate leasing, approvals, and marketing while partnering with the General Manager on strategic property initiatives.

The role requires strong communication, analytics, and change leadership, with a focus on resident satisfaction, rent collection, and on-site operational excellence.