Multichannel Fulfillment Supervisor: Lead Operations

Nuuly; Raymore (MO); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental and vision coverage

PTO

Employee discounts

Retirement savings

Résumé du poste

URBN is seeking an Operations Supervisor at our Raymore, MO facility to lead fulfillment and distribution teams across omnichannel operations. You will ensure safe, efficient processes and drive key performance metrics in a production-focused setting.

Candidates should bring 3–5 years of relevant experience, strong communication, and analytical skills, plus proficiency in Microsoft Office and WMS tools. This role requires hands-on leadership and cross-functional collaboration to meet customer

Qualifications

• 3 to 5 years of experience in fulfillment, distribution, or manufacturing.
• Proven ability to communicate, support, and motivate teams to achieve operational goals.
• Excellent verbal and written communication skills.
• Analytical mindset for tracking and reporting departmental production.
• Proficiency in Microsoft Office (Excel, Word, Teams, PowerPoint).
• Experience working with Warehouse Management Systems (WMS) and HRIS or data reporting tools such as (Sterling, Manhattan, WCS) Kronos, Qlik Reporting, etc.
• Exhibit effective change management skills and serve as a strong role model for the team.
• Comprehend and follow work instructions to meet productivity and quality standards.

Responsabilités

• Ensure adherence to company policies and procedures, fostering compliance and professionalism.
• Conduct start-up meetings to communicate department expectations and maintain clear communication channels.
• Coordinate day-to-day work activities to optimize efficiency and achieve operational goals.
• Provide necessary tools, training, and support for safety, quality, cost, and people key performance indicators for the department and building goals.
• Cultivate a positive work environment, instilling ownership and accountability among team members.
• Maintain fiscal responsibility within the distribution center, controlling labor and supply costs.
• Inspect work quality and accuracy, ensuring adherence to standards and driving continuous improvement.
• Cross-train employees to enhance skill sets and promote operational flexibility.
• Identify and nurture candidates for promotion and succession planning.
• Collaborate with management and cross-functional teams to address operational issues.
• Review individual performance and attendance, providing constructive feedback and counseling.
• Address employee needs in collaboration with the Operations Manager.
• Assist in other departments as required, demonstrating flexibility and commitment.
• Promote and maintain high standards of maintaining a clean and safe work environment.
• Undertake any other duties as assigned, contributing to overall operational efficiency.

Connaissances

Verbal and written communication

WMS experience

Microsoft Office

Analytical mindset

Team motivation

Outils

Sterling

Manhattan

WCS

Kronos

Qlik Reporting

Description du poste

URBN is seeking an Operations Supervisor at our Raymore, MO facility to lead fulfillment and distribution teams across omnichannel operations. You will ensure safe, efficient processes and drive key performance metrics in a production-focused setting.

Candidates should bring 3–5 years of relevant experience, strong communication, and analytical skills, plus proficiency in Microsoft Office and WMS tools. This role requires hands-on leadership and cross-functional collaboration to meet customer