Multichannel Fulfillment Supervisor | Day Shift

URBN Urban Outfitters, Inc.; Raymore (MO); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Employee discounts

Paid time off (PTO)

Job summary

URBN Urban Outfitters, Inc. is seeking an Operations Supervisor to lead distribution and fulfillment teams in Raymore, Missouri. The role focuses on omnichannel operations across e-commerce, retail, and wholesale order processing, driving efficiency and adherence to standards.

Sunday to Wednesday shift from 6:00am to 4:30pm. The ideal candidate has 3–5 years in fulfillment or manufacturing, strong communication skills, and the ability to coach teams while managing performance and safety.

Qualifications

• 3 to 5 years of experience in fulfillment, distribution, or manufacturing.
• Proven ability to communicate, support, and motivate teams to achieve operational goals.
• Excellent verbal and written communication skills.
• Analytical mindset for tracking and reporting departmental production.

Responsibilities

• Ensure adherence to company policies and procedures, fostering compliance and professionalism.
• Conduct start-up meetings to communicate department expectations and maintain clear communication channels.
• Coordinate day-to-day work activities to optimize efficiency and achieve operational goals.
• Provide necessary tools, training, and support for safety, quality, cost, and people KPIs.
• Cultivate a positive work environment, instilling ownership and accountability among team members.
• Maintain fiscal responsibility within the distribution center, controlling labor and supply costs.
• Inspect work quality and accuracy, ensuring adherence to standards and driving continuous improvement.
• Cross-train employees to enhance skill sets and promote operational flexibility.
• Identify and nurture candidates for promotion and succession planning.
• Collaborate with management and cross-functional teams to address operational issues.
• Review individual performance and attendance, providing constructive feedback and counseling.
• Address employee needs in collaboration with the Operations Manager.
• Assist in other departments as required, demonstrating flexibility and commitment.
• Promote and maintain high standards of maintaining a clean and safe work environment.
• Undertake any other duties as assigned, contributing to overall operational efficiency.

Skills

Fulfillment

Team leadership

Communication

Problem solving

Tools

WMS

HRIS

Sterling

Manhattan

WCS

Kronos

Qlik Reporting

Job description

URBN Urban Outfitters, Inc. is seeking an Operations Supervisor to lead distribution and fulfillment teams in Raymore, Missouri. The role focuses on omnichannel operations across e-commerce, retail, and wholesale order processing, driving efficiency and adherence to standards.

Sunday to Wednesday shift from 6:00am to 4:30pm. The ideal candidate has 3–5 years in fulfillment or manufacturing, strong communication skills, and the ability to coach teams while managing performance and safety.