Multichannel Customer Service & Distribution Support

Oldcastlebuildingenvelope; Dallas (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Industry competitive benefits

PTO and holidays

Potential for annual raises and bonuses

Training opportunities

Job summary

Oldcastlebuildingenvelope in Dallas is looking for a Customer Service Representative to enhance customer communication channels and support distribution center activities. The ideal candidate will have a high school diploma, 2+ years in customer service, and excellent communication skills.

This role offers industry-competitive benefits, work-life balance, and training to ensure success in a fast-paced environment. Join OBE and help shape the future of architectural projects.

Qualifications

• 2+ years of customer service, call center, logistics, or distribution support experience.
• Strong written and verbal communication skills.
• Ability to work in a fast-paced operational environment.

Responsibilities

• Manage inbound and outbound customer communication through phone, email, and chat platforms.
• Process customer orders and resolve customer concerns.
• Coordinate with distribution center personnel for shipment status and inventory updates.

Skills

Customer service communication

Organizational skills

Multitasking abilities

Proficiency with Microsoft Office

SAP or ERP system experience

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Job description

Oldcastlebuildingenvelope in Dallas is looking for a Customer Service Representative to enhance customer communication channels and support distribution center activities. The ideal candidate will have a high school diploma, 2+ years in customer service, and excellent communication skills.

This role offers industry-competitive benefits, work-life balance, and training to ensure success in a fast-paced environment. Join OBE and help shape the future of architectural projects.