Multibranch Training & Onboarding Specialist

First Interstate Bank; Hastings (NE); On-site; USD 55,000 - 75,000; Full time

Job summary

First Interstate Bank seeks a Community Market Specialist to partner with branch and market leaders, supporting employee readiness and strengthening client experience across branches in Nebraska. The role provides onboarding support, field-based coaching, and training reinforcement while helping identify trends, improve processes, and reduce operational risk.

The position emphasizes collaboration with leaders to address talent readiness, standards adherence, and enterprise initiatives within a

Qualifications

• Knowledge of banking regulations and risk management concepts.
• Bachelor's degree in Business, Finance, or related field preferred.
• 4–6 years banking or related experience required.

Responsibilities

• Leads onboarding, role transitions, and development support across markets.
• Partners with leaders to assess readiness, identify gaps, and support goals.
• Conducts branch visits to coach, train, and reinforce standards.
• Provides targeted coaching to improve accuracy and reduce risk.
• Facilitates connections with branch leadership on initiatives and policy changes.
• Monitors performance indicators and helps develop action plans for risks.
• Maintains onboarding updates, visit summaries, and evaluation forms.

Skills

Banking regulations

Multi-priority planning

Attention to detail

10-key proficiency

Training delivery

Change management

Client experience metrics

Confidentiality

Feedback delivery

Multibranch coordination

Education

High School Diploma

Bachelor's in Business/Finance

Tools

MS Office

Job description

First Interstate Bank seeks a Community Market Specialist to partner with branch and market leaders, supporting employee readiness and strengthening client experience across branches in Nebraska. The role provides onboarding support, field-based coaching, and training reinforcement while helping identify trends, improve processes, and reduce operational risk.

The position emphasizes collaboration with leaders to address talent readiness, standards adherence, and enterprise initiatives within a