Multi-Unit Store Manager: Lead Sales & Guest Experience

GameStop; Natick (MA); On-site; USD 29,000 - 40,000; Full time

Job summary

GameStop in Natick, MA is seeking a Store Manager to lead all facets of store operations, drive sales and profit, manage a retail team, and ensure outstanding guest service. You will supervise associates, implement promotions, and maintain visual standards.

The role requires at least 1 year of retail management, strong leadership, and excellent communication. Experience with POS systems, inventory control, and compliance is essential; a gaming knowledge is preferred.

Qualifications

• Proof of identity and eligibility to work in the United States.
• Must be at least 18 years of age.
• High school diploma or equivalent required; associate’s or accredited bachelor’s degree with emphasis in business, marketing, merchandising, or related field preferred.
• At least 1 year of retail management experience required.
• At least 3 years of retail sales, guest service, and/or management/leadership experience preferred.
• Video game knowledge preferred.

Responsibilities

• Lead store operations and multiunit management.
• Provide best-in-class guest service and greet guests.
• Promote store initiatives and loyalty programs.
• Process purchases and returns using POS accurately.
• Schedule staff and manage payroll and breaks.
• Ensure store cleanliness, merchandising, and safety.
• Oversee inventory, shipments, and stock counts.
• Enforce policies and training of associates.

Skills

Guest service

Leadership

Communication skills

Retail management

Attention to detail

Education

High school diploma or equivalent

Bachelor's degree preferred

Business/Marketing/Merchandising emphasis

Tools

POS system

Job description

GameStop in Natick, MA is seeking a Store Manager to lead all facets of store operations, drive sales and profit, manage a retail team, and ensure outstanding guest service. You will supervise associates, implement promotions, and maintain visual standards.

The role requires at least 1 year of retail management, strong leadership, and excellent communication. Experience with POS systems, inventory control, and compliance is essential; a gaming knowledge is preferred.