Multi-Unit Store Manager: Lead Guest Experience

GameStop; Ashland (KY); On-site; USD 22,000 - 33,000; Full time

Job summary

GameStop is seeking a Store Manager in the United States who will oversee store operations and drive sales through a customer-focused culture. You will lead a retail team, ensure guest service excellence, manage inventory and POS transactions, and collaborate with district leadership to meet sales goals and maintain store standards.

Responsibilities include scheduling, payroll oversight, training, and enforcing company policies while maintaining an engaging, organized shopping environment that

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years of age.
• High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 1 year of retail management experience required.
• At least 3 years of retail sales, guest service, and/or management/leadership experience preferred.
• Video game knowledge preferred.

Responsibilities

• The Store Manager will manage and lead in a multiunit capacity.
• Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.

Skills

People skills

Guest service

Bilingual (Eng/Span)

Leadership

POS operations

Retail knowledge

Education

HS diploma or equivalent

Associate or Bachelor's preferred

Tools

POS system

Job description

GameStop is seeking a Store Manager in the United States who will oversee store operations and drive sales through a customer-focused culture. You will lead a retail team, ensure guest service excellence, manage inventory and POS transactions, and collaborate with district leadership to meet sales goals and maintain store standards.

Responsibilities include scheduling, payroll oversight, training, and enforcing company policies while maintaining an engaging, organized shopping environment that