Multi-Unit Store Manager — Gaming & Guest Experience

GameStop; Mooresville (NC); On-site; USD 32,000 - 43,000; Full time

Job summary

GameStop is seeking a Store Manager who will lead daily store operations, supervise a retail team, and drive guest satisfaction through expert knowledge of games and products. The role requires managing shifts, POS transactions, and adherence to company policies to maximize sales and profitability.

The candidate should have retail management experience, strong leadership and communication skills, and be able to work in a fast-paced environment, including nights and weekends.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Minimum 18 years of age; high school diploma required.
• At least 1 year of retail management experience required.

Responsibilities

• Lead store operations and multiunit management as applicable.
• Provide best-in-class guest service and greetings; respond to questions and promote promotions.
• Oversee scheduling, payroll, and staffing to maintain optimal guest service.
• Supervise associates, ensure onboarding and training, and enforce policies and loss prevention.

Skills

Retail management

Guest service

Leadership

Communication

POS proficiency

Multitasking

English proficiency

Education

High school diploma

Bachelor's degree preferred

Job description

GameStop is seeking a Store Manager who will lead daily store operations, supervise a retail team, and drive guest satisfaction through expert knowledge of games and products. The role requires managing shifts, POS transactions, and adherence to company policies to maximize sales and profitability.

The candidate should have retail management experience, strong leadership and communication skills, and be able to work in a fast-paced environment, including nights and weekends.