Multi-Unit Store Manager: Elevate Guest Experience

GameStop Corp.; Mansfield (MA); On-site; USD 29,000 - 40,000; Full time

Job summary

GameStop Corp. is seeking a Store Manager to lead operations across the district with a focus on delivering exceptional guest service and driving sales. You will supervise staff, manage payroll and schedules, and ensure onboarding and policy compliance.

Ideal candidates have 1+ year of retail management, 3+ years in retail sales/leadership, strong communication skills, and a passion for video games. Bilingual ability is a plus, and the role demands flexibility and integrity.

Qualifications

• Proof of identity and eligibility to work in the United States.
• Must be at least 18 years old.
• High school diploma or equivalent; associate's/bachelor's preferred in business/marketing/merchandising.
• At least 1 year of retail management experience required.
• At least 3 years of retail sales/guest service/management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Lead store team to meet and exceed sales, profit, and shrink goals.
• Provide and model best-in-class guest service to all customers.
• Oversee scheduling, payroll, and timekeeping processes.
• Train and develop associates; ensure onboarding and policy compliance.
• Communicate store initiatives and expectations with staff and district leadership.

Skills

Retail management experience

Guest service

Communication skills

Team leadership

English proficiency

Education

High school diploma or equivalent

Associate's or bachelor's degree preferred (business/marketing/merchandising)

Job description

GameStop Corp. is seeking a Store Manager to lead operations across the district with a focus on delivering exceptional guest service and driving sales. You will supervise staff, manage payroll and schedules, and ensure onboarding and policy compliance.

Ideal candidates have 1+ year of retail management, 3+ years in retail sales/leadership, strong communication skills, and a passion for video games. Bilingual ability is a plus, and the role demands flexibility and integrity.