Multi-Unit Retail Leader: Ops, Coaching & Growth

Avolta; Los Angeles (CA); Hybrid; USD 71,000 - 83,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid time off

Holiday pay

Employee discounts

Employee assistance program

Training and career growth

Referral program

Job summary

Hudson Group in Los Angeles is seeking an Assistant Multi-Unit Manager to support retail operations across multiple locations and act as a liaison between Shift Managers and senior leadership.

You will ensure consistent execution of operational standards, coach and schedule staff, monitor performance metrics, and coordinate inventory and brand compliance to drive guest satisfaction and revenue growth.

Qualifications

• Education and leadership experience required; minimum 4 years in retail operations or related roles.
• 2 years of supervising a team in retail operations.
• 4–6 years retail ops experience in store management, merchandising, and customer service.

Responsibilities

• Audit SOP adherence and enforce corrective actions.
• Coach and schedule shifts; monitor coverage and engagement behaviors.
• Analyze operational and financial data to meet unit goals and provide insights.
• Oversee daily inventory, coordinate with vendors, ensure proper receiving/processing.
• Review timekeeping and monitor overtime for compliance with labor laws.
• Maintain brand standards and store presentation; train associates on compliance.
• Resolve customer and associate issues; implement strategies to boost satisfaction and revenue.
• Conduct on-the-job training and communicate initiatives across teams.
• Ensure safety and regulatory compliance; train staff on safety protocols.
• Train staff on management systems and best practices.

Skills

Leadership

Retail operations

Team supervision

SOP compliance

Data analysis

Inventory management

Scheduling

Brand standards

Customer service

Education

Bachelor's degree in Business Administration/related

Tools

POS systems

Inventory management software

Kronos

Crunch Time

Job description

Hudson Group in Los Angeles is seeking an Assistant Multi-Unit Manager to support retail operations across multiple locations and act as a liaison between Shift Managers and senior leadership.

You will ensure consistent execution of operational standards, coach and schedule staff, monitor performance metrics, and coordinate inventory and brand compliance to drive guest satisfaction and revenue growth.