Multi-Unit Restaurant Operations Leader

Neovista Hospitality; City of Albany (NY); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Paid Time Off

Professional development opportunities

Performance bonus opportunity

Job summary

NeoVista Hospitality, a leading Albany dining group, seeks an experienced Restaurant Operations Manager to guide cross-concept operations, build high-performing teams, and drive profitable growth. The role requires hands-on leadership across Front of House and Back of House, with a focus on guest experience and operational excellence, reporting to executive leadership.

The successful candidate will lead operations across four concepts, coach managers, manage labor and payroll, ensure health and

Qualifications

• 5+ years of progressive restaurant management experience.
• Multi-unit or high-volume restaurant leadership experience preferred.
• Strong understanding of both FOH and BOH operations.
• Experience managing labor budgets, scheduling, and payroll.
• Ability to coach, mentor, and hold leaders accountable.
• Financial acumen including P&L, food cost, labor cost, and inventory controls.
• Excellent communication and leadership skills.
• ServSafe Manager Certification required.
• Ability to work evenings, weekends, and holidays as business demands.

Responsibilities

• Provide operational leadership across four restaurant concepts.
• Partner with Executive Chefs and BOH leadership to improve execution and efficiency.
• Coach and develop restaurant managers and supervisors.
• Monitor labor costs, productivity, and payroll to meet financial goals.
• Ensure compliance with company standards, health regulations, food safety, and sanitation.
• Resolve guest concerns while creating memorable dining experiences.
• Drive consistency in service standards and operating procedures.
• Assist with openings, staffing, and operational improvements as the company grows.
• Analyze restaurant performance and identify opportunities for increased profitability.
• Foster a culture of teamwork, accountability, and continuous improvement.

Skills

Restaurant leadership

FOH & BOH ops

Labor cost management

People development

P&L management

Inventory controls

Communication skills

ServSafe Manager Certification

Evenings/weekends/holidays flexibility

Job description

NeoVista Hospitality, a leading Albany dining group, seeks an experienced Restaurant Operations Manager to guide cross-concept operations, build high-performing teams, and drive profitable growth. The role requires hands-on leadership across Front of House and Back of House, with a focus on guest experience and operational excellence, reporting to executive leadership.

The successful candidate will lead operations across four concepts, coach managers, manage labor and payroll, ensure health and