RESTAURANT OPERATIONS MANAGER

Neovista Hospitality; City of Albany (NY); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Paid Time Off

Professional development opportunities

Performance bonus opportunity

Job summary

NeoVista Hospitality, a leading Albany dining group, seeks an experienced Restaurant Operations Manager to guide cross-concept operations, build high-performing teams, and drive profitable growth. The role requires hands-on leadership across Front of House and Back of House, with a focus on guest experience and operational excellence, reporting to executive leadership.

The successful candidate will lead operations across four concepts, coach managers, manage labor and payroll, ensure health and

Qualifications

• 5+ years of progressive restaurant management experience.
• Multi-unit or high-volume restaurant leadership experience preferred.
• Strong understanding of both FOH and BOH operations.
• Experience managing labor budgets, scheduling, and payroll.
• Ability to coach, mentor, and hold leaders accountable.
• Financial acumen including P&L, food cost, labor cost, and inventory controls.
• Excellent communication and leadership skills.
• ServSafe Manager Certification required.
• Ability to work evenings, weekends, and holidays as business demands.

Responsibilities

• Provide operational leadership across four restaurant concepts.
• Partner with Executive Chefs and BOH leadership to improve execution and efficiency.
• Coach and develop restaurant managers and supervisors.
• Monitor labor costs, productivity, and payroll to meet financial goals.
• Ensure compliance with company standards, health regulations, food safety, and sanitation.
• Resolve guest concerns while creating memorable dining experiences.
• Drive consistency in service standards and operating procedures.
• Assist with openings, staffing, and operational improvements as the company grows.
• Analyze restaurant performance and identify opportunities for increased profitability.
• Foster a culture of teamwork, accountability, and continuous improvement.

Skills

Restaurant leadership

FOH & BOH ops

Labor cost management

People development

P&L management

Inventory controls

Communication skills

ServSafe Manager Certification

Evenings/weekends/holidays flexibility

Job description

Job Summary

Join the team behind one of Albany's most iconic dining destinations. NeoVista Hospitality is seeking an experienced Restaurant Operations Manager to help lead operations, develop high-performing teams, and support the continued growth of our expanding restaurant portfolio. The successful candidate will be a hands-on operational leader who thrives in fast-paced environments, understands both Front of House and Back of House operations, and is passionate about developing people while delivering exceptional guest experiences. This role works closely with Executive Chefs, restaurant management, and executive leadership to ensure consistency, accountability, profitability, and operational excellence.

Job Summary

Join the team behind one of Albany's most iconic dining destinations. NeoVista Hospitality is seeking an experienced Restaurant Operations Manager to help lead operations, develop high-performing teams, and support the continued growth of our expanding restaurant portfolio. The successful candidate will be a hands-on operational leader who thrives in fast-paced environments, understands both Front of House and Back of House operations, and is passionate about developing people while delivering exceptional guest experiences. This role works closely with Executive Chefs, restaurant management, and executive leadership to ensure consistency, accountability, profitability, and operational excellence.

Key responsibilities

• Provide operational leadership across four restaurant concepts
• Partner with Executive Chefs and BOH leadership to improve execution and efficiency
• Coach and develop restaurant managers and supervisors
• Monitor labor costs, productivity, and payroll to meet financial goals
• Ensure compliance with company standards, health regulations, food safety, and sanitation
• Resolve guest concerns while creating memorable dining experiences
• Drive consistency in service standards and operating procedures
• Assist with openings, staffing, and operational improvements as the company continues to grow
• Analyze restaurant performance and identify opportunities for increased profitability
• Foster a culture of teamwork, accountability, and continuous improvement

Qualifications

• 5+ years of progressive restaurant management experience
• Multi-unit or high-volume restaurant leadership experience preferred
• Strong understanding of both FOH and BOH operations
• Experience managing labor budgets, scheduling, and payroll
• Ability to coach, mentor, and hold leaders accountable
• Financial acumen including P&L management, food cost, labor cost, and inventory controls
• Excellent communication and leadership skills
• ServSafe Manager Certification
• Ability to work evenings, weekends, and holidays as business demands

Compensation & Benefits

• Competitive salary
• Performance bonus opportunity
• Health benefits
• Paid Time Off
• Professional development opportunities
• Opportunity to grow with an expanding hospitality organization