Multi-Unit Ops Leader — Elevate Guest Experience

Urbanspace NYC; New York (NY); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Paid vacation, sick, and federal holidays

Comprehensive benefits including medical, dental

Clear pathway for advancement

Job summary

Urbanspace NYC is seeking a motivated Operations Manager / Assistant General Manager to oversee market operations and ensure brand standards. The successful candidate will have 3-5 years of experience in multi-unit restaurant operations and will be responsible for guest satisfaction and staff management.

This role demands exceptional communication skills and a focus on excellence in service delivery. Benefits include competitive compensation, paid vacation, and comprehensive medical and dental benefits.

Qualifications

• 3 - 5 years of experience in multi-unit restaurant operations.
• Advanced understanding of budgetary concepts.
• Strong verbal and written communications skills.

Responsibilities

• Oversee market operations and maintain brand standards.
• Lead pre-shift service meetings to enhance FOH performance.
• Supervise service and interact with guests.

Skills

Multi-unit restaurant operations

Customer service

Communication skills

Analytical skills

Resourcefulness

Education

3-5 years in restaurant operations

Tools

Point of sale systems

Microsoft Office

Job description

Urbanspace NYC is seeking a motivated Operations Manager / Assistant General Manager to oversee market operations and ensure brand standards. The successful candidate will have 3-5 years of experience in multi-unit restaurant operations and will be responsible for guest satisfaction and staff management.

This role demands exceptional communication skills and a focus on excellence in service delivery. Benefits include competitive compensation, paid vacation, and comprehensive medical and dental benefits.