Multi-Unit Restaurant Leader: Grow Sales & Ops Excellence

Dunkin'; Richmond (KY); On-site; USD 65,000 - 90,000; Full time

Job summary

Dunkin' seeks a Multi-Unit Manager to oversee operations across multiple Dunkin' locations in Kentucky and nearby areas. You will lead store teams, drive sales, ensure brand standards, and deliver an exceptional guest experience while maintaining profitability.

You will coordinate across sites to implement promotions, monitor performance, and optimize labor and inventory. A proven track record in multi-location management and strong communication are essential for success in this role.

Qualifications

• Proven ability to lead teams across multiple locations.
• Experience analyzing sales, labor, and store performance.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced environment and manage multiple priorities.

Responsibilities

• Oversee daily operations of multiple locations to ensure smooth and efficient performance.
• Drive sales, profitability, and overall store performance.
• Hire, train, and develop store managers and team members.
• Ensure all locations follow company standards, food safety, and cleanliness guidelines.
• Monitor labor, inventory, and cost controls to maximize profitability.
• Provide leadership, coaching, and support to store management teams.
• Ensure excellent guest service and resolve customer concerns when needed.
• Conduct regular store visits, audits, and performance reviews.
• Implement company initiatives, promotions, and operational updates across all locations.

Skills

Leadership

Multi-location management

Sales analysis

Communication

Problem solving

Job description

Dunkin' seeks a Multi-Unit Manager to oversee operations across multiple Dunkin' locations in Kentucky and nearby areas. You will lead store teams, drive sales, ensure brand standards, and deliver an exceptional guest experience while maintaining profitability.

You will coordinate across sites to implement promotions, monitor performance, and optimize labor and inventory. A proven track record in multi-location management and strong communication are essential for success in this role.