Multi-Unit Restaurant GM & Growth Leader

Automatic Data Processing, Inc.; Matthews (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

The Whitaker Group is seeking a General Manager Restaurants to oversee multiple locations across the United States, ensuring top standards of quality, customer service, and profitability. The role leads restaurant management teams, drives employee engagement, and analyzes financial reports to optimize performance.

Responsibilities include budgeting, forecasting, cost control, and ensuring health and safety compliance while delivering exceptional dining experiences and strong brand performance.

Qualifications

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Minimum of 5 years of experience in restaurant management, including supervisory roles.
• Proven track record of managing multiple restaurant locations or large teams.
• Strong knowledge of restaurant operations, financial management, and labor laws.
• Excellent communication and leadership skills.

Responsibilities

• Lead and manage daily restaurant operations to ensure consistent quality and service standards across all locations.
• Recruit, train, and mentor restaurant managers and staff to build strong, effective teams.
• Develop and implement business strategies to achieve financial targets, including budgeting, forecasting, and cost control.
• Monitor compliance with health, safety, and sanitation regulations to maintain a safe environment for employees and customers.
• Analyze sales and operational data to identify opportunities for improvement and growth.
• Collaborate with marketing and supply chain teams to support promotional activities and inventory management.
• Resolve customer issues promptly and professionally to maintain high levels of customer satisfaction.
• Prepare and present regular performance reports to senior leadership.

Skills

Leadership

Communication

Financial management

Labor laws

Multi-unit management

Restaurant operations

Education

Bachelor's degree

Master's degree

Tools

POS systems

Inventory management software

Job description

The Whitaker Group is seeking a General Manager Restaurants to oversee multiple locations across the United States, ensuring top standards of quality, customer service, and profitability. The role leads restaurant management teams, drives employee engagement, and analyzes financial reports to optimize performance.

Responsibilities include budgeting, forecasting, cost control, and ensuring health and safety compliance while delivering exceptional dining experiences and strong brand performance.