Multi-Unit Leader — Turnaround Specialist (Milwaukee)

Papa Johns; Milwaukee (WI); Hybrid; USD 63,000 - 77,000; Full time

Benefits offered by this job

Base salary

Bonuses

Benefits package

Career growth

Leadership support

Job summary

Papa John’s is seeking an Area Supervisor to oversee multiple Milwaukee-area locations. This role focuses on rebuilding operational standards, strengthening teams, and driving consistent performance across a market facing turnover.

You will lead with a hands-on, turnaround mindset, supported by a multi-unit leadership team, and will travel daily to ensure stores meet brand standards and deliver guest experiences.

Qualifications

• Proven experience in multi-unit or store-level leadership within quick-service, retail, or hospitality environments
• Strong coaching, communication, and people-development skills
• Ability to lead through change and motivate teams in challenging conditions
• Solid understanding of operational systems, financial controls, and performance metrics
• Valid driver’s license and ability to travel daily within the Milwaukee area

Responsibilities

• Operational Leadership: Ensure all stores meet Papa Johns’ standards for product quality, service, cleanliness, and safety
• Team Development: Recruit, train, coach, and mentor store-level leaders and team members to build capability and accountability
• Performance Management: Drive improvements in labor management, food cost, inventory control, speed of service, and customer satisfaction
• Culture Building: Reset expectations, reinforce company values, and establish a positive, performance-driven environment
• Compliance & Standards: Maintain adherence to brand policies, operational procedures, and regulatory requirements
• Daily Travel: Visit assigned stores regularly to provide hands-on leadership, support, and oversight

Job description

Papa John’s is seeking an Area Supervisor to oversee multiple Milwaukee-area locations. This role focuses on rebuilding operational standards, strengthening teams, and driving consistent performance across a market facing turnover.

You will lead with a hands-on, turnaround mindset, supported by a multi-unit leadership team, and will travel daily to ensure stores meet brand standards and deliver guest experiences.