Area Operations Leader — Turnaround & Growth

Papa John's International , Inc.; Milwaukee, Northern (WI, KY); Hybrid; USD 60,000 - 81,000; Full time

Benefits offered by this job

401(k)

Medical/dental/vision insurance

Paid time off

Flexible scheduling

Job summary

Papa John's International, Inc. in Milwaukee is seeking an Area Supervisor to oversee multiple locations.

This pivotal leadership role focuses on rebuilding operational standards, strengthening teams, and driving consistent performance across a market that has experienced turnover and needs structured leadership. This position offers a clear path to impact, with daily store visits, coaching of store leaders, and accountability for quality, service, and safety.

Qualifications

• Proven experience in multi-unit or store-level leadership within quick-service, retail, or hospitality environments.
• Strong coaching, communication, and people-development skills.
• Ability to lead through change and motivate teams in challenging conditions.
• Solid understanding of operational systems, financial controls, and performance metrics.
• Valid driver’s license and ability to travel daily within the Milwaukee area.

Responsibilities

• Operational Leadership: Ensure all stores meet Papa Johns’ standards for product quality, service, cleanliness, and safety.
• Team Development: Recruit, train, coach, and mentor store-level leaders and team members to build capability and accountability.
• Performance Management: Drive improvements in labor management, food cost, inventory control, speed of service, and customer satisfaction.
• Culture Building: Reset expectations, reinforce company values, and establish a positive, performance-driven environment.
• Compliance & Standards: Maintain adherence to brand policies, operational procedures, and regulatory requirements.
• Daily Travel: Visit assigned stores regularly to provide hands-on leadership, support, and oversight.

Skills

Leadership

Coaching

Communication

People development

Change management

Daily travel

Job description

Papa John's International, Inc. in Milwaukee is seeking an Area Supervisor to oversee multiple locations.

This pivotal leadership role focuses on rebuilding operational standards, strengthening teams, and driving consistent performance across a market that has experienced turnover and needs structured leadership. This position offers a clear path to impact, with daily store visits, coaching of store leaders, and accountability for quality, service, and safety.