Multi-Unit District Manager: Lead Teams, Grow Sales

Dunkin' Donuts; Kennesaw (GA); Hybride; USD 90 000 - 120 000; Plein temps

Résumé du poste

Dunkin' Donuts is seeking a District Manager to provide leadership, coaching, and direction to a portfolio of Dunkin' restaurants. You will develop Restaurant Managers, drive sales and profitability, and ensure brand standards for an exceptional guest experience.

Responsibilities include recruiting and coaching managers, conducting store visits, and executing brand initiatives while maintaining strong operational controls and guest satisfaction across locations.

Qualifications

• 3+ years of multi-unit restaurant, retail, or hospitality experience preferred.
• Strong leadership, communication, coaching, and problem-solving skills.
• Guest-focused with strong business acumen and adaptability.

Responsabilités

• Recruit, train, coach, and develop Restaurant Managers.
• Build a culture of accountability, teamwork, and high performance.
• Develop future leaders and maintain strong management teams.
• Ensure restaurants meet brand, food safety, cleanliness, and operational standards.
• Conduct regular store visits and follow up on action plans.
• Drive sales, transactions, guest satisfaction, and loyalty.
• Understand local market and competitor trends.
• Coach teams on speed, service, accuracy, and hospitality.
• Support local marketing and sales-building initiatives.
• Manage labor, food cost, waste, and controllable expenses.
• Review sales and P&L performance and create action plans to improve profitability.
• Ensure proper cash handling and operational controls.
• Set clear goals and expectations for each restaurant.
• Analyze performance and hold managers accountable for results.
• Partner with franchise ownership and Dunkin Brand Field Operations.
• Lead district meetings and communicate company priorities.

Connaissances

Leadership

Communication

Coaching

Problem solving

Guest focus

Travel between restaurants

Outils

MS Excel

POS systems

Description du poste

Dunkin' Donuts is seeking a District Manager to provide leadership, coaching, and direction to a portfolio of Dunkin' restaurants. You will develop Restaurant Managers, drive sales and profitability, and ensure brand standards for an exceptional guest experience.

Responsibilities include recruiting and coaching managers, conducting store visits, and executing brand initiatives while maintaining strong operational controls and guest satisfaction across locations.