Multi-Unit District Manager — Lead Teams & Grow Sales

Dunkin' | ZSC Enterprises; Jefferson (GA); On-site; USD 75,000 - 110,000; Full time

Job summary

Dunkin' in Jefferson, Georgia seeks a District Manager to provide leadership, coaching, and direction to 5-7 Dunkin' restaurants. You will develop Restaurant Managers, drive sales and profitability, ensure Brand standards, and deliver an outstanding guest experience.

This role requires building strong operations, managing labor and costs, leading district meetings, and collaborating with franchise ownership and Dunkin Brand Field Operations to execute initiatives and sustain growth.

Qualifications

• 3+ years of multi-unit restaurant, retail, or hospitality experience preferred.
• Strong leadership, communication, coaching, and problem-solving skills.
• Basic financial and computer skills.
• Guest-focused with strong business acumen.
• Ability to work in a fast-paced environment and travel between restaurants.

Responsibilities

• Recruit, train, coach, and develop Restaurant Managers.
• Build a culture of accountability, teamwork, and high performance.
• Develop future leaders and maintain strong management teams.
• Ensure restaurants meet Dunkin Brand, food safety, cleanliness, and operational standards.
• Conduct regular store visits and follow up on action plans.
• Ensure successful execution of LTOs, promotions, new products, and Brand initiatives.
• Drive sales, transactions, guest satisfaction, and loyalty.
• Understand local market and competitor trends.
• Coach teams on speed, service, accuracy, and hospitality.
• Support local marketing and sales-building initiatives.
• Manage labor, food cost, waste, and controllable expenses.
• Review sales and P&L performance and create action plans to improve profitability.
• Ensure proper cash handling and operational controls.
• Set clear goals and expectations for each restaurant.
• Analyze performance and hold managers accountable for results.
• Partner with franchise ownership and Dunkin' Brand Field Operations.
• Lead district meetings and communicate company priorities.

Skills

Leadership

Communication

Coaching

Problem-solving

Job description

Dunkin' in Jefferson, Georgia seeks a District Manager to provide leadership, coaching, and direction to 5-7 Dunkin' restaurants. You will develop Restaurant Managers, drive sales and profitability, ensure Brand standards, and deliver an outstanding guest experience.

This role requires building strong operations, managing labor and costs, leading district meetings, and collaborating with franchise ownership and Dunkin Brand Field Operations to execute initiatives and sustain growth.